01 What services does your consulting company offer? 

 

• ​Operational Excellence: Helping organizations achieve efficiency and effectiveness in their operations through process optimization, waste reduction, and performance improvement initiatives.

• Continuous Process Improvement: Implementing methodologies such as Lean Six Sigma to identify and eliminate process inefficiencies, improve quality, and enhance overall productivity.

• Lean Six Sigma: Providing training and guidance on Lean Six Sigma methodologies to drive process excellence and foster a culture of continuous improvement within organizations.

• Customer Experience Management: Assisting businesses in enhancing customer satisfaction and loyalty through the analysis of customer touchpoints, designing strategies for improvement, and implementing customer-centric initiatives.

• Creative Problem-Solving: Facilitating workshops and training sessions to unleash the creative potential of teams, enabling them to tackle complex problems, generate innovative solutions, and drive continuous improvement.

• Strategic Planning: Collaborating with organizations to develop effective strategic plans, define actionable goals, and align resources and efforts toward achieving long-term success.

• KPI Measurement and Monitoring: Helping organizations establish key performance indicators (KPIs), implement performance tracking systems, and develop dashboards for ongoing monitoring and control.

• Intelligent Change Process Management: Guiding organizations through change processes, developing change management strategies, and working alongside clients as change facilitators to ensure successful adoption and sustainable outcomes.

We believe in acting as change facilitators, working closely with our clients to co-create and implement tailored solutions. Our approach aims to help organizations gain sustainable competitive advantages in the long term.

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02  How can your consulting services benefit my organization?

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Our consulting services bring numerous benefits to your organization. We help you achieve superior results faster, with cost savings.

Our expertise streamlines operations and processes, enhances productivity, and fosters a culture of continuous improvement.

By partnering with us, you can drive sustainable growth and stay ahead in the competitive business landscape.

Furthermore, it's important to consider that as facilitators of organizational change, we empower your organization to develop its change capability. This means equipping you with the skills, knowledge, and tools to tackle similar problem-solving challenges in the future, without relying on our continuous assistance. This self-sufficiency ensures long-term success and the ability to adapt to evolving business needs.

With our consulting and training services, you not only achieve immediate benefits but also build the capacity to navigate future challenges independently, establishing a foundation for ongoing success.

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 03  What industries do you specialize in? 

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We have a proven track record of serving organizations of various sizes, ranging from startups, and small and medium enterprises (SMEs), to large multinational corporations.

Our expertise extends across diverse industries, including but not limited to automotive, retail, telecommunications, software, transportation, hospitality and tourism, banking, insurance, manufacturing, healthcare, and more.

We pride ourselves on our ability to adapt our services and solutions to meet the specific needs and challenges of each sector. Whether you are an entrepreneur, a small business owner, or a multinational company, we are equipped to provide tailored consulting services to drive your success.

 

 

 04  ​How do you tailor your services to meet our organization's specific needs? 

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We customize our services to meet your organization's specific needs by designing tailored solutions that align with your objectives. To ensure the best fit, we invest time in thoroughly understanding the challenges you wish to address or the goals you aim to achieve. This involves direct observation of your processes, conducting in-depth interviews, analyzing your current systems, and gathering relevant information about your organization. With a comprehensive understanding of your unique requirements, we craft a solution that is precisely tailored to meet your needs, ensuring its effectiveness and alignment with your goals. Our ultimate aim is to deliver a solution that addresses your organization's challenges and drives meaningful results.

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 05 What is the process of intervention followed by your consulting company?

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At our consulting company, our intervention process follows a clear and structured approach. It starts with an initial meeting where we strive to understand the specific problem or objectives that require attention. We then proceed to conduct a comprehensive analysis of the results, processes, and behaviors that contribute to the existing situation. This in-depth analysis enables us to identify the barriers that impede the achievement of goals.

Based on the insights gained from the analysis, we develop customized solutions tailored to address your organization's unique challenges. We also design strategic action plans that outline the necessary steps for implementation. Throughout the process, we actively support and facilitate the implementation of these solutions, ensuring a smooth transition and effective adoption.

To measure the success of the project, we employ a meticulously crafted dashboard of indicators. These indicators provide a clear picture of the impact our solutions are making, allowing us to track progress and make any necessary adjustments along the way.

Our goal is to ensure that our interventions result in tangible and sustainable improvements for your organization. We are committed to guiding you through every step of the process, from problem identification to solution implementation and beyond, to drive meaningful and long-lasting change

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 06  Can you provide examples of your past successful projects? 

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We have completed numerous projects across various industries and sectors. Here are a few examples of our past successful projects:

1. Manufacturing Process Streamlining: Collaborated with a pharmaceutical laboratory to identify bottlenecks and reduce cycle times (58% reduction in order-to-delivery time within 6 months). Our interventions led to significant cost savings, improved quality, and increased productivity.

2. Customer Experience Enhancement: Conducted a comprehensive customer journey analysis for a leading Pharmacy Chain and implemented strategies resulting in improved customer satisfaction scores and a 65% increase in sales within 6 months.

3. Lean Six Sigma Implementation: Worked with a commercial bank to implement Lean Six Sigma methodologies, resulting in an estimated 15-20% reduction in Costs of Poor Quality and a 45% decrease in rework within 9 months.

4. Problem-Solving Process: Achieved a reduction of defects in the weekly payroll payment for a manufacturing plant from 7.5% to less than 0.5% in 4 months, maintaining "zero defects" levels for 5 years based on DMAIC of Lean Six Sigma.

5. Process Streamline: Successfully reduced the Purchase Process Cycle Time by 50% for a telecommunications company within 12 months by eliminating process waste using Lean Service methodology.

6. Lean Customer Experience and Operational Excellence: Improved the percentage of complete and on-time deliveries by 20% for a wholesale distribution center within 6 months through the redesign of the service blueprint.

These are just a few examples of the successful projects we have delivered for our clients. We take pride in tailoring our solutions to meet specific client needs and drive tangible results. Feel free to reach out to us for more information or to discuss how we can help your organization achieve similar success.

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 07  What is the cost of your consulting and training services?

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The cost of our training and consulting services may vary depending on the type of project and its duration.

We offer personalized solutions that can be tailored to fit your budget.

We invite you to get in touch with us to discuss your specific needs, and we will be happy to provide you with a detailed and customized quotation.

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 08  How do you measure the success and impact of your consulting engagements? 

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At our consulting firm, we employ a comprehensive approach to measure the success and impact of our consulting engagements. One of the key methods we utilize is a Before vs. After analysis, where we compare the results achieved before and after implementing our solutions. We establish clear key performance indicators (KPIs) and other relevant metrics in collaboration with our clients at the outset of the project. Throughout the engagement, we closely monitor these metrics and track the progress made about the client's initial baseline. This allows us to quantitatively assess the improvements and advancements made as a direct result of our consulting services. By providing concrete evidence of the positive changes achieved, we demonstrate the value we bring to our clients and the measurable impact of our expertise in driving organizational success.

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 09  How do we get started with your consulting services?

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Getting started with our consulting services is easy. You can reach out to us through the contact form available on our website, via email, phone, or chat. We are committed to responding to your inquiry promptly and will be delighted to schedule a meeting at your convenience. Simply choose the communication method that suits you best, and we will be there to assist you in the shortest possible time.

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